The app allows owner-operators to manage their entire home service business from their phone
ARLINGTON, MA /ACCESSWIRE/March 8, 2022/ Zipped, a leader in field service software, today announced that it has raised $3.3 million in seed funding to expand its mobile automotive software to owner operators in the home service industry, enabling those operators to manage their entire business from their phone. The round was led by York IE with participation from Schooner Capital, BP Ventures, LaunchPad Venture Group and EmergingVC.
There are over one million owner-operated field service businesses in the United States alone. Yet the majority of software ignores the owner-operator who needs powerful features made extremely simple. Very little is being done to help these businesses with modern online booking, driving time reduction, customer management, automated chat, payment collection, or the other tools necessary to deliver exceptional customer service in the field.
Zippity’s app enables owner-operators to compete with large professional companies by providing them with the most modern customer experience tools in the industry, while being very easy to use and allowing them to generate value in a matter of seconds. minutes. Zippity’s app, originally designed for operators in the auto detailing and mobile maintenance industries, will now enable owner-operators in similar industries in the home service space, including car wash pressure cleaners, carpet cleaning, chimney sweeps, etc.
“We originally founded Zippity Cars, which was a mobile auto mechanic business,” said Ed Warren, founder and CEO of Zippity. “We quickly discovered that there was no platform to deliver super modern customer experiences on the go. So we built it. We know that everything we’ve added to Zippity will help owner-operators , because we have been in their shoes and know the problems they are trying to solve.
On-site service is more complex than in-store service. Square, one of the most popular platforms in the space, is typically designed for in-store service and lacks the many important features needed to run field service businesses. Zippity’s proprietary carrier app allows businesses that already use Square to get the following benefits without having to switch operating systems:
- Schedule new appointments near existing reservations to minimize your driving time
- Unlimited text and email communication with customers, auto-updating en route, while sharing photos and videos
- Online booking optimized by a technician based on service vehicle availability, driving time and capacity
- Collect payment information at the time of booking so you never have to chase after a customer again
“Everyone, and I mean everyone, has needed home service at some point,” said Joe Raczka, managing partner, York IE. “We know that the men and women who run these small businesses are some of the hardest workers. But they need help with things like scheduling and customer interactions. Zippity provides that help, and Ed and his team are the right entrepreneurs to bring it to market. »
To get everything you need to run your field service business, in the palm of your hand, visit https://www.getzippity.com/.
Zippity is a field service software company that helps owner-operators manage their entire home service business from their phone. Zippity’s app gives businesses the most modern customer experience tools in the industry, while being very easy to use and allowing them to generate value in minutes. Owner-operators in the home service space, including pressure washing, carpet cleaning, and chimney sweeps, use Zippity to increase revenue, reduce expenses, and build stronger customer relationships. To get everything you need to run your home service business, in the palm of your hand, visit https://www.getzippity.com/.
Cassandra Cattabriga for Zippity
THE SOURCE: Zipped
See the source version on accesswire.com: