WorkWave Launches ServiceBot™ by WorkWave, Providing Powerful AI Sales Technology to a Variety of Service Industries

ServiceBot™ combines operational data and artificial intelligence to engage with prospects, creating new home service customers during the first online interaction

HOLMDEL, NJ, August 2, 2022 /PRNewswire/ — WorkWave®, a leading provider of SaaS software solutions that support every stage of a service business lifecycle, announced the launch of ServiceBot, a highly successful sales automation tool that facilitates e-commerce via an artificial intelligence (AI) based chatbot that lives on a company’s website. Formerly known as Lawnbot, ServiceBot will now be available for all service industries, from lawn care to pest control to cleaning, and more.

“At WorkWave, we have promised to propel the industries we lead forward, and that means continuing to deliver innovations that help our customers win and outperform their competition – ServiceBot clearly does that,” says WorkWave CEO . David F. Giannetto. “ServiceBot is the first use of AI technology within WorkWave platforms and solutions, and opens the door for the entire portfolio to integrate this type of technology into other areas that drive operational efficiency. or improve the customer experience. Hundreds of our customers are already using ServiceBot to generate new customers 24/7.”

ServiceBot shows the power of WorkWave’s business model and its recent expansion to lead multiple industries, leveraging its greatest resources, helping Lawnbot evolve into ServiceBot which can now support any home service business. ServiceBot automates the sales process and enables consumers to purchase, schedule and pay for service visits directly on their website, through AI-driven, human-like interactions. ServiceBot is fully integrated with leading WorkWave platforms, including Real Green SA5, and is currently being integrated into PestPac, with ServMan and WinTeam coming soon.

With ServiceBot, customers can offer service to potential customers at any time. As a one-stop, mobile-friendly, 24-hour sales automation tool, ServiceBot is able to sell to customers wherever they are, whenever they are.

Notable features of ServiceBot include:

  • Comprehensive branding aligned with individual businesses
  • Real-time pricing tables to ensure the most accurate quotes
  • Optimization for mobile users
  • Safe and secure payment acceptance
  • A detailed dashboard to see all sales and leads data in real time
  • Ability to generate great reviews with ReviewBot
  • Enabling sales in 25 different service categories

To learn more about ServiceBot, visit

About WorkWave
For nearly 40 years, WorkWave has incorporated best practices into its industry-leading field service and last mile software solutions to enable best-in-class companies to grow their business, serve their customers, and maximize their silver. Its solutions enable service-oriented businesses to reach their full potential through scalable, cloud-based software solutions that support every stage of a business’s lifecycle, including marketing, sales, delivery services, customer interaction and financial transactions. WorkWave is a trusted partner to thousands of customers in a wide variety of industries, including pest control, lawn care, cleaning, HVAC, plumbing and electrical, and last mile delivery . WorkWave’s culture and award-winning solutions have been recognized at the SaaS Awards, Cloud Awards, American Business Awards, NJBIZ Best Places to Work Awards, and Stevie Awards for Great Employers. For more information, visit

Media Contact
Brittany Boyle
Director of Strategic Communications, WorkWave
E-mail: [email protected]

Media Contact
Heather Ripley
RP Ripley
(865) 977-1973
[email protected]


Source link