Thumbtack Partners with Workiz to Help Home Service Businesses Scale Faster
Latest Pro API Integration Provides Professionals With New Tools To Manage Their Business End-to-End
Today, Thumbtack, a leading marketplace for local services, has announced a new partnership with Work, a leading field service management and communications startup, empowering home care professionals to find more ways to secure additional business opportunities, faster.
This new partnership is a big step forward in helping service professionals grow and scale their businesses more efficiently, without costly technology investments. Thumbtack pros can now integrate with the Workiz platform through the Thumbtack Pro API to better manage their businesses end-to-end. Through the integration, Workiz professionals will be able to find and chat with new customers through the Thumbtack app, without ever leaving the Workiz platform.
“Creating seamless experiences to help home service professionals and homeowners get more done is our reason for being,” said Jeff Grant, COO of Thumbtack. “Our integration with Workiz brings together everything a business owner would need in one experience, creating even more value for business owners serving our communities.”
Workiz serves more than 100,000 service and franchise professionals in North America, specializing in locksmithing, garbage removal, carpet cleaning, garage door repair, appliance repair, HVAC, plumbing and other on-demand service companies. Service professionals have scheduled more than 13 million jobs and generated more than $ 5 billion in employment income.
“At Workiz, we are passionate about making work ‘easy’, not only by eliminating manual processes, but by automating critical touchpoints between service professionals and their customers,” said Adi “Didi” Azaria, CEO of Workiz. “Our new integration with Thumbtack will allow service professionals to reach their customers faster and close more jobs. This is an important step in this automation journey, allowing home service professionals to focus less on menial tasks and more on converting jobs and increasing income. “
With this integration, home service professionals can now manage inquiries from Thumbtack, their website and any other place they interact with customers through a single interface. Thumbtack’s Pro API integrates with Workiz to enable customers to send and receive messages on the Thumbtack app, and to enable local service professionals to continue running their business seamlessly through their existing CRMs . Workiz companies can strengthen their relationships with these interactions by keeping new Thumbtack customers in their Contact Hub.
“Pushpin is one of my primary sources for connecting with new customers,” said Robert Kenigsberg, CEO of HR 24/7 Locksmith Service in Los Angeles, California. “Now that Thumbtack integrates with Workiz, our field service management software, my dispatcher is able to access potential jobs much faster and our conversion rate has almost doubled. “
Workiz gives home service professionals a better way to schedule jobs, book service calls online, and manage everything from quotes and invoices to inventory and payments. In addition, Workiz offers a complete communication platform and an integrated telephone system so that professionals can communicate instantly with customers at any time.
About the bedbug
Thumbtack (www.punaise.com) is a local services marketplace helping clients find and hire qualified professionals. Our app intelligently matches customers with electricians, landscapers, photographers and more with the right expertise, availability, and pricing. Since 2008, Thumbtack has helped millions of Americans do more and hundreds of thousands of service providers build sustainable businesses. San Francisco-based Thumbtack has raised more than $ 400 million from Sequoia Capital, Baillie Gifford, Capital G, Javelin Venture Partners and Tiger Global Management, among others.
Workiz is the leading field service management and communication platform that serves locksmith, garbage removal, carpet cleaning, garage door repair, home appliance repair, and auto repair services. ‘other services on request. Business owners take advantage of Workiz’s complete cloud-based solution to manage and automate all aspects of their business, whether in the office or in the field, 24/7. With Workiz, service professionals can take full control of calls, scheduling, dispatch, estimates, invoices, and reports, all in one place. Workiz also allows business owners to track and monitor each job and manage all communication between technicians, dispatchers and customers with a patented service phone system built into the app. Workiz integrates with Thumbtack, Quickbooks, Google, Zoom, MailChimp and Gusto. For more information visit www.workiz.com.
See the source version on businesswire.com: https://www.businesswire.com/news/home/20210603005663/en/