Shannon Heating and Air Cooling turns 30 – The Dial

Shannon Heating and Cooling recently celebrated 30 years of service to Mountain Grove. “We’ve had many customers for the full 30 years,” said Bob Shannon. “Business has been good for us and we have our customers to thank,” he added.

Shannon added that their employees have also played an important role in the growth of the business. Three employees have been with the company for over 25 years.

Shannon said he and his wife, Brenda, were the company’s only employees when they started, after buying P&M Heating and Air Conditioning from Willard McCarty. He said he took high school vocational courses with Dean Postlewait for two years and worked for Gary Hudson at Mountain Grove Electric from 1980 to 1987.

The services provided by the company are similar to those of its early days, including the sale and service of heating and air conditioning, commercial refrigeration and electricity. Gas furnaces or heat pumps remain the most common heating sources. He pointed to increased interest in ductless systems.

The company now serves an area within a 50 mile circle around Mountain Grove and is a York distributor. They currently have 10 employees. Their daughter, Kayla Drake and her husband, Matt; and Shannon’s son Paul are also involved in the business.

Bob Shannon said he and his wife would like to pass the business on to their children.

Shannon said he prefers field work to corporate administrative duties, but he works behind a desk most of the time now.

Technological changes have been one of the biggest changes in the industry since its inception. This requires staff to attend training sessions several times a year and maintain themselves with the appropriate certifications.

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