Neath Port Talbot businesses are encouraged to register with Buy With Confidence

Neath Port Talbot Council’s Trading Standards Department encourages local businesses to join the nationally recognized Trader Approval Scheme Buy with Confidence.

It was set up around 20 years ago by a partnership of local authority trading standards departments in response to concerns about ‘rogue traders’ and a general wish to raise standards in certain trading sectors.

The Buy With Confidence brand was developed for people to associate its logo with businesses they can trust and rely on and the program is already well established – now operating in over 50 counties and boroughs from Cornwall to Argyll & Bute.

The program applies to most consumer-facing industries – from home renovations and repair garages to computer repairs and chimney sweeps. All businesses under the Buy with Confidence program have been vetted, approved, and will continue to be vetted by Trade Standards to ensure customers receive quality service.

Businesses are only included once they have completed a series of rigorous checks, including a visit from a qualified trading standards professional. Those who work in and around people’s homes will also be subject to a criminal record check.

In a new call for businesses to sign up for the not-for-profit scheme, Neath Port Talbot Council is offering the top 10 businesses a reduced annual fee of 50% (first year only). See fee information below:

0-6 employees – full price £308.40 (with 50% off £154.20)
6-20 Employees – full price £462 (with discount £231)
21-49 Employees – full price £615.60 (with discount £307.80)
(There is also a one-time charge of £100 to cover administrative checks)

What you get from Buy with Confidence:
• Ability to use the Buy With Confidence logo indicating that you are approved by trading standards and this is a chance to stand out from your competition.
• Reassure customers that you are trustworthy and that you provide good customer service and that the company’s name is listed in a directory of public websites.
• Trading standards verification and pre-admission assistance and access to personalized advice from trading standards professionals.
• Information on legislative changes that may affect your business.
• Help protect your community from rogue traders and illegitimate businesses.

A spokesperson for the council said: “We recommend that local businesses sign up for Buy With Confidence as this is about ensuring customers are treated fairly and getting value for their money, and it also helps to ensure that merchants who act dishonestly are increasingly isolated.”

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